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Ray & Barney

Designs & More's Return & Refund Policy

Designs & More wants you to be 100% satisfied with any purchase you make with us. Any “hard” product is fully guaranteed to meet your expectations. If they do not, you can return them for a full refund. Items, such as quilts, must be returned insured for at least the purchased price of the item and returned in the same condition they were received by you. If you order bobbins that do not work in your machine, you may have the bobbins replaced with a size that will work in your machine, or get a refund for the purchased price of the bobbins. All refunds must be issued within 45 days of purchase date.

The software and training video policy is a bit different. We are unable to offer a refund on any software or training video due to the ease of copying the product. (Please read our Copyright Information concerning our software, videos, and written lessons.) If there is a defect in the software or video, the software or video will be replaced upon return of the defective product.

We strive to make sure that your purchased product is packaged and shipped in a manner that assures that it will arrive to you in perfect condition. If there is any problem with, or if you have any questions regarding our products or our product's performance, please contact us.

 

 

Designs & More
1073 Kasper Rd.
Moscow, ID 83843-7470
208-882-1069
ray@DesignsAndMoreOnline.com

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